Terms & Conditions

Effective Date: September 17, 2026

These Terms & Conditions govern your use of the UNICare Home Health Services LLC (“UNICare,” “we,” “us,” or “our”) website and participation in our text messaging program. By accessing this website or voluntarily enrolling in text messaging, you agree to these terms.

WEBSITE USE

This website provides general information about UNICare Home Health Services and its non-skilled home health services. Website content is provided for informational purposes only and does not constitute medical advice, diagnosis, treatment, or a guarantee of eligibility for services.

Do not use this website, its contact form, or text messaging to report an emergency. If you are experiencing an emergency, call 911 or seek immediate medical assistance.

You agree to use this website only for lawful purposes. You may not attempt to interfere with the operation or security of the website, gain unauthorized access to any system, submit fraudulent information, or use the website in a way that violates applicable law.

SERVICE INFORMATION

Submitting an inquiry through this website does not create a patient-provider relationship, guarantee acceptance for services, or guarantee insurance or health plan authorization. Services may be subject to eligibility requirements, assessment, availability, payer authorization, applicable agreements, and other requirements.

UNICare may update, suspend, or discontinue website features or information at any time. We make reasonable efforts to maintain accurate information but do not guarantee that all website content is complete, current, or error-free.

TEXT MESSAGE PROGRAM

By providing your mobile telephone number and checking the applicable consent box, you expressly consent to receive conversational and service-related text messages from UNICare Home Health Services.

Messages may include responses to inquiries, service coordination, scheduling information, appointment or visit reminders, caregiver updates, and administrative communications.

Message frequency varies depending on your interactions and service needs. Message and data rates may apply according to your wireless carrier and service plan.

Consent to receive text messages is not a condition of receiving or purchasing services. You may opt out at any time by replying STOP to any message. After opting out, you may receive one final message confirming your opt-out request.

For assistance, reply HELP or contact UNICare at (813) 812-0417.

Supported carriers are not responsible for delayed or undelivered messages. Delivery of text messages is subject to the availability and operation of wireless networks and cannot be guaranteed.

UNICare may modify, suspend, or discontinue the text messaging program at any time. We may also change the telephone number or short code used to operate the program and will provide notice when reasonably required.

TEXT MESSAGE PRIVACY

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that support delivery of the messaging program as necessary to provide the requested communications.

Please avoid sending sensitive medical information, diagnoses, Social Security numbers, financial information, or emergency information by text message. Text messaging may not be a secure method for transmitting confidential health information.

For additional information about how we collect, use, and protect information, please review our Privacy Policy, available through the Privacy Policy link in the footer of this website.

INTELLECTUAL PROPERTY

Unless otherwise stated, the website’s text, graphics, branding, logos, layout, and other content are owned by or licensed to UNICare and are protected by applicable intellectual property laws. Content may not be copied, modified, distributed, or used for commercial purposes without prior written permission.

THIRD-PARTY LINKS

The website may include links to third-party websites or services. UNICare does not control and is not responsible for their content, availability, security, or privacy practices. Accessing third-party resources is at your own discretion.

DISCLAIMER AND LIMITATION OF LIABILITY

To the extent permitted by law, this website and its content are provided “as is” without warranties of any kind. UNICare does not guarantee uninterrupted website access, error-free operation, or that communications will always be delivered.

To the extent permitted by applicable law, UNICare will not be responsible for indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, this website or its text messaging program.

GOVERNING LAW

These Terms & Conditions are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

CHANGES TO THESE TERMS

UNICare may update these Terms & Conditions periodically. Updated terms will be posted on this page with a revised effective date. Continued use of the website or text messaging program after changes are posted constitutes acknowledgment of the updated terms.

CONTACT INFORMATION

For questions regarding these Terms & Conditions or the text messaging program, contact:

UNICare Home Health Services LLC
120 E. Pine Street, Suite 4
Lakeland, FL 33801
Phone: (813) 812-0417
Website: www.unicarefl.com